Report an Issue

We're here to help resolve any problems you're experiencing. Please provide as much detail as possible so we can assist you quickly.

What type of issue are you experiencing?

Medium Priority

Billing problems, failed payments, subscription issues

High Priority

Listing problems, search issues, property data

Medium Priority

Bugs, errors, performance problems, crashes

High Priority

Chat problems, notification issues, communication

Medium Priority

Suspicious activity, privacy issues, data concerns

Critical

Suggest new features, improvements, enhancements

Low Priority

General questions, feedback, other concerns

Low Priority

First Name *

Last Name *

Email Address *

Phone Number

I am a *

Issue Type *

Priority Level *

Subject *

Detailed Description *

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How would you like us to contact you? *

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Our support team typically responds within 24-48 hours.

For urgent matters, you can also email us directly at servicedesk@rentsmart.africa